This Privacy Policy explains how 77hub collects, uses, stores, shares, and protects the personal data of every user on the 77hub Platform. Your privacy matters to us — not as a legal formality, but as a genuine operating principle. Please read this document carefully.
77hub ("the Company," "we," "us," or "our") operates the online casino and sports betting platform accessible at 77hub.club ("the Platform"). This Privacy Policy applies to all users of the Platform, including registered account holders, visitors, and any individual whose personal data is processed in connection with 77hub services.
This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Republic of the Philippines, and its implementing rules and regulations administered by the National Privacy Commission (NPC). 77hub takes its obligations under the Data Privacy Act seriously and has appointed a Data Protection Officer (DPO) responsible for overseeing compliance.
By accessing or using the 77hub Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read together with the 77hub Terms and Conditions.
When you register for or use a 77hub account, we collect the following categories of personal data that you provide directly to us:
When you access the 77hub Platform, our systems automatically collect certain technical data, including:
77hub may receive personal data about you from third parties in the following contexts: identity verification service providers (for KYC processing); payment processors (for transaction verification and fraud prevention); and fraud and risk management service providers (for security screening).
Sensitive Personal Information: Certain categories of data 77hub processes — including government ID numbers and financial account details — constitute sensitive personal information under the Data Privacy Act. 77hub processes such information only to the extent strictly necessary for account verification, payment processing, regulatory compliance, and fraud prevention, and applies heightened protection standards to these data categories.
77hub uses the personal data described in Section 2 for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and authentication | Identity, Contact, Credentials |
| KYC identity verification and age verification (21+) | Identity, KYC / Verification |
| Processing deposits, withdrawals, and transaction records | Financial, Identity |
| Anti-money laundering (AML) monitoring and reporting | Financial, Identity, Automated Data |
| Fraud prevention and account security | All categories |
| Providing customer support | Identity, Contact, Support Correspondence |
| Sending transactional notifications (deposit/withdrawal confirmation, OTP) | Contact |
| Sending promotional communications (where consent has been given) | Contact |
| Responsible gaming monitoring and player protection | Game activity, Financial, Identity |
| Platform analytics and improvement | Automated Data (aggregated / anonymised) |
| Compliance with Philippine legal and regulatory obligations | All categories as required |
77hub does not use your personal data for automated individual decision-making that produces significant legal effects, except where expressly required for AML compliance or fraud prevention, in which case a human review process is available upon request.
Under the Data Privacy Act of 2012 and its implementing rules, 77hub processes personal data on the following lawful bases:
77hub does not sell your personal data to third parties. We share personal data only in the following circumstances and only to the extent necessary for each purpose:
77hub engages third-party service providers who process personal data on our behalf under strict data processing agreements, including: identity verification and KYC providers; payment processors and e-wallet operators (GCash, PayMaya, bank partners); game software providers (who receive anonymised session data only); customer support platform providers; and IT infrastructure and cloud service providers.
77hub is required by Philippine law to report certain information to regulatory authorities including PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission. We comply fully with such legal disclosure requirements. 77hub will also disclose personal data where required by a valid court order or other binding legal process.
In the event of a merger, acquisition, or sale of all or substantially all of 77hub's assets, personal data held by 77hub may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. 77hub will notify affected users of any such transfer with at least thirty (30) days' notice.
No Data Sales: 77hub does not sell, rent, or trade personal data to third-party marketers, data brokers, or any entity that would use such data for purposes unrelated to your 77hub account and services.
The 77hub Platform uses cookies and similar tracking technologies to operate, secure, and improve the Platform experience. Below is a summary of the categories of cookies used:
You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality. 77hub does not use third-party advertising cookies or sell behavioural data to ad networks.
77hub retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention standards:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 77hub's data disposal procedures.
77hub implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:
In the event of a personal data breach that is likely to result in harm to affected users, 77hub will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach and will notify affected users without undue delay, in accordance with the Data Privacy Act.
As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by 77hub:
To exercise any of these rights, contact the 77hub Data Protection Officer via live chat or at the email address stated in Section 14. 77hub will respond to all data subject requests within thirty (30) calendar days of receipt.
The 77hub Platform is strictly intended for individuals who are at least twenty-one (21) years of age. 77hub does not knowingly collect personal data from individuals under the age of 21. If 77hub becomes aware that personal data has been collected from a minor, such data will be deleted immediately and the associated account will be permanently closed.
If you are a parent or guardian and believe that a minor has provided personal data to 77hub, please contact us immediately at the details provided in Section 14 so that we can take prompt corrective action.
The 77hub Platform integrates third-party game software from certified providers including Pragmatic Play, PG Soft, and Jili. When you play games developed by these providers, certain anonymised gameplay data (session duration, bet amounts in aggregate) may be shared with the provider for game performance and integrity monitoring purposes. 77hub ensures that all game providers operate under data processing agreements consistent with the Data Privacy Act.
The 77hub Platform does not contain links to external websites. All content and navigation is contained within the 77hub.club domain. 77hub is not responsible for the privacy practices of payment providers you use independently of the 77hub Platform (such as the GCash or PayMaya apps on your device).
Some of 77hub's service providers — including cloud infrastructure providers and game software companies — may process data in locations outside the Philippines. In all such cases, 77hub ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with the requirements of the Data Privacy Act and NPC guidelines, to ensure that your personal data receives the same level of protection regardless of where it is processed.
77hub reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform services. Material changes will be communicated to registered users via SMS notification to the registered mobile number, or via a prominent notice on the 77hub Platform, not less than seven (7) days before the changes take effect.
Your continued use of the 77hub Platform following the effective date of any update constitutes acceptance of the revised Policy. The "Last Updated" date at the top of this document reflects the date of the most recent version.
For all privacy-related queries, data subject access requests, or concerns about 77hub's data processing practices, please contact the 77hub Data Protection Officer through the following channels:
If you are not satisfied with 77hub's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at the NPC's official contact channels. 77hub cooperates fully with NPC investigations and inquiries.
Six concrete ways 77hub works to safeguard the personal data of every Filipino player on the platform.
Every byte of data transferred between your browser and 77hub servers is encrypted with 256-bit SSL — the same standard used by Philippine commercial banks. Your personal and financial data is unreadable in transit.
77hub stores your password as a one-way cryptographic hash. Even 77hub engineers cannot read it. If you forget your password, we cannot retrieve it — we can only reset it through your registered Philippine mobile number.
77hub does not sell, rent, or trade your personal data to third-party marketers or data brokers — ever. Your data is used only for the specific purposes described in this Privacy Policy and nothing else.
77hub operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173). A dedicated Data Protection Officer oversees all personal data processing activities and manages your data rights requests.
Access, rectify, delete, or port your personal data — all requests are acknowledged within 3 business days and resolved within 30 days. You can also withdraw marketing consent or object to specific processing at any time.
In the unlikely event of a personal data breach, 77hub notifies the National Privacy Commission within 72 hours and affected users without delay — full transparency, no cover-ups, following proper Philippine regulatory procedure.
You now know exactly how 77hub handles your personal data. We're committed to keeping it secure, using it only for your benefit, and respecting your rights as a Filipino data subject. Sign in to your account or explore the 77hub Casino — with confidence. Must be 21+.
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